Contact
Sales
Instant Account Creation:
Support
SimpleCDN's support department is available for all customers 365 days per year.
Support Email: support@simplecdn.com
Submit support tickets online, plus review our knowledge base.
Response Times
Qualified Emergency Requests
1-Hour Response Support 24x7x365
HotCache Instances
Standard 4-Hour Response Support 24x7x365
Live! Buckets
Standard 4-Hour Response Support 24x7x365
Mirror Buckets
Standard Business Day 24-48 Hour Response Support
Upload Buckets
Standard Business Day 24-48 Hour Response Support
Mailing
California Offices:
SimpleCDN Technologies, Inc.
11 Great Oaks
San Jose, CA 95119
+1.800.269.3033 Corporate Offices
SimpleCDN Technologies, Inc.
11 Great Oaks
San Jose, CA 95119
+1.800.269.3033 Corporate Offices
Network Operations Center
United States / Europe operations center.
Email: noc@simplecdn.com
Phone: 800.269.3033 ext 3
Contact SimpleCDN security for live NOC access.
SimpleCDN Peering, Repair & Patch Requests
Contact NOC 4 hours before access is needed at all Equinix Locations.
Contact NOC 24 hours before access is needed at all other locations.